drugi
12-18-08, 06:51 AM
my experience started when my GTO had to get the OOP done. Tire rods & tires needed replacing and my SRS light was on. everything that needed to be replaced was done except for the SRS light. they had my car for OVER A MONTH because of that light & they still didn't fix it when they released it.
i called every 2 days and the service manager norm, would give me some b.s time (it should be done next week) or he would dodge my calls. bad customer service.:finger:
so the day came when i get my car back. the SRS light was still on, norm told me to come back with the light off and he will let it pass OOP regardless of how i do it. he starts playing like he's doing me a favor because he's not charging me for all the "man hours" spent on trying to figure out why the SRS light was on.
not only did i wait over a month for a simple inspection to be over and done with but i also discovered that my odometer had an extra 150km on it.
do not get your car serviced from there, do not buy a car from there.
my former co-worker has another horror story about platinum when his brother bought a car there. i'll tell it if this thread gets enough interest.:)
i called every 2 days and the service manager norm, would give me some b.s time (it should be done next week) or he would dodge my calls. bad customer service.:finger:
so the day came when i get my car back. the SRS light was still on, norm told me to come back with the light off and he will let it pass OOP regardless of how i do it. he starts playing like he's doing me a favor because he's not charging me for all the "man hours" spent on trying to figure out why the SRS light was on.
not only did i wait over a month for a simple inspection to be over and done with but i also discovered that my odometer had an extra 150km on it.
do not get your car serviced from there, do not buy a car from there.
my former co-worker has another horror story about platinum when his brother bought a car there. i'll tell it if this thread gets enough interest.:)